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About Farrell Healthcare
Nurse-led care, with families at its heart
We believe in providing the best service possible, and our clients are at the heart of everything we do.
Who we are
A family-based, nurse-led care agency
Farrell Healthcare is a family-based private care agency committed to providing quality care in Lytham, St Annes, Blackpool and across the Fylde Coast.
With a combined experience of over 25 years in the healthcare sector, our executive team offers expertise in specialist community nursing, dementia, long-term conditions, care of the elderly, rehabilitation and end of life care.
We provide high-quality domiciliary care services, from long-term care to support with everyday living. Our services are individually tailored so that our clients are empowered to make the right choices about their care plan and to maximise their independence in the comfort of their own home. All clients receive an initial assessment by a qualified nurse, and care plans are reviewed on an ongoing basis.
Quality assurance
Our promise: the Five C's
Our purpose and promise is to provide a consistently high standard of care, protecting our clients' privacy, safeguarding against discrimination and maintaining confidentiality at all times. We achieve this through our Five C's approach.
Compassion
We build lasting relationships with our clients by showing equality, respect and empathy at all times. Our clients are at the very heart of what we do.
Competence
Our executive team of qualified nurses assess the competency of our staff through direct observation, supervised practice and regular appraisals.
Communication
We engage with clients and their families through bespoke care packages and shared decision-making, and use feedback to develop our services.
Continuity
We work with healthcare professionals in hospitals and the community to provide integrated, consistent and co-ordinated care.
Commitment
Our promise is to provide the highest possible standard of care to meet each person's individual needs.
Training & standards
Trained, checked and supported staff
We work in partnership with primary and acute healthcare providers to deliver accessible, integrated services. Offering nurse-led expertise, we use the knowledge and skills of our executive team to enhance the care we deliver and the staff we train.
All of our staff are DBS (Disclosure and Barring Service) checked, receive an annual appraisal and complete mandatory training in:
- Safeguarding vulnerable adults
- Medications management
- Moving and handling
- Food hygiene
- Infection prevention
- Challenging behaviour
Our staff are also shadowed regularly by a qualified nurse assessor, so training is ongoing, individual and tailored to the needs of our clients.
Meet our team
Led by experienced nurses
Paul Farrell
BSc (Hons) Nursing Studies · Registered Manager
Paul graduated in 2000 with a BSc Honours in Nursing Studies from the University of Central Lancashire. During his nursing career he has specialised in rehabilitation and chronic disease management, and in 2009 began working as a Community Matron.
- Neuro-rehabilitation
- Stroke rehabilitation
- Long-term condition management
- Falls management and prevention
- Early supported discharge
Lyndsey Farrell
Dip HE Nursing Studies
Lyndsey qualified with a Diploma in Higher Education (Nursing Studies) in 2003. Since then she has held a number of nursing roles, with extensive experience in caring for older people.
- Care of the elderly and rehabilitation
- Urology
- Discharge co-ordination
- Dermatology and rheumatology
Regulated & rated
Independently inspected
Farrell Healthcare is registered with the Care Quality Commission (CQC) and the Information Commissioner's Office (ICO).
CQC OVERALL RATING
Good
✓ All 5 areas
Rated Good by the Care Quality Commission
Farrell Healthcare Head Office is rated Good by England's independent regulator of health and social care, in every area it inspects.
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
★★★★★
“Thank you so much for the amazing care that you have provided over the last 3 weeks. Although I have only needed your services while my son has been away on work, we are looking into continuing a relationship with Farrell Healthcare for continued help over the next few weeks.”
★★★★★
“I would like to say the care you have provided for my brother in the last three months has been wonderful! He is more than satisfied and he likes all the staff. He is very happy and so are we to have peace of mind knowing he is being cared for properly. Thank you.”
Want a career with us?
We are always looking for kind, reliable carers to join our team across the Fylde Coast.
Free nurse assessment
Talk to us about care at home
Every care package starts with a free, no-obligation assessment at home by one of our qualified nurses. Call us, or send us a few details and we will call you back.